TERMS OF SERVICE
Last updated: 23 August 2026
These Terms of Service apply to your use of the ELARONNE online store and purchases made through our website.
By placing an order with ELARONNE, you agree to these Terms.
1. About ELARONNE
ELARONNE is an online store operated from the Netherlands.
Trading name: ELARONNE
Business operator: D.S. van Dijk
Registered address:
Oostersingel 76C
8921 GB Leeuwarden
The Netherlands
KVK number: 42090279
VAT ID: NL005487788B53
Email: info@elaronne.com
Additional contact information is available on our Contact Information page.
2. Products
We take reasonable care to present product descriptions, photographs, colours, sizing and other information accurately.
Colours and appearance may vary slightly depending on your device or screen settings.
Product availability may change at any time.
3. Sizing
Sizing may vary between products and styles.
Where available, please review the size information provided on the relevant product page before ordering.
4. Prices and Promotions
Prices shown through our Australian store are displayed in Australian dollars (AUD) unless otherwise stated.
Any applicable discounts or promotions will be shown subject to the conditions of that offer.
Prices and promotions may change for future orders but will not retrospectively change an order already accepted by us.
5. Orders
After placing an order, you will receive an electronic order confirmation.
We may cancel an order where reasonably necessary and permitted by law, including where:
- an item is unavailable
- payment cannot be authorised
- there is an obvious pricing or product information error
- we reasonably suspect fraudulent activity
- the order cannot reasonably be fulfilled
If we cancel an order after payment has been collected, the relevant amount will be refunded.
6. Payment
Payment is processed through the payment methods available during checkout.
Please see our Payment Policy for further information.
7. Shipping and Fulfilment
ELARONNE works with international suppliers and fulfilment partners.
Products may be shipped directly from fulfilment locations outside Australia.
Processing times, estimated delivery times and tracking information are explained in our Shipping Policy.
8. Returns, Refunds and Cancellations
Our voluntary 30-Day Money-Back Guarantee and return process are explained in our Refund & Return Policy.
This policy does not limit any statutory consumer rights that apply to your purchase.
If you wish to change or cancel an order, please contact us as soon as possible. Once an order has entered processing or has been dispatched, changes may no longer be possible.
9. Consumer Rights
Nothing in these Terms excludes, restricts or modifies any consumer right or remedy that cannot legally be excluded.
For customers in Australia, this includes applicable rights under the Australian Consumer Law, including consumer guarantees relating to faulty, unsafe or incorrectly described goods.
Where other mandatory consumer protection laws apply to your purchase, those rights are also unaffected by these Terms.
10. Website Use
You must not use our website:
- for unlawful or fraudulent purposes
- to interfere with its operation or security
- to introduce malicious software or code
- to attempt unauthorised access to our systems
- in a way that infringes the rights of others
11. Intellectual Property
Unless otherwise stated, ELARONNE branding, logos, original written content, graphics and website materials are owned by or licensed to ELARONNE.
They may not be reproduced or commercially used without permission except where permitted by law.
12. Third-Party Services
Our store is powered by Shopify and may use third-party providers for services such as payment processing, fulfilment, delivery and analytics.
Using these providers does not remove ELARONNE's obligations to customers under applicable consumer law.
13. Personal Information
Personal information is handled in accordance with our Privacy Policy.
14. Liability
Nothing in these Terms excludes or limits liability, consumer guarantees or remedies where doing so would be unlawful.
To the extent permitted by law, ELARONNE is not responsible for losses caused solely by events outside our reasonable control.
15. Governing Law
These Terms are governed by the laws applicable to ELARONNE as a business established in the Netherlands.
This does not remove any mandatory consumer protections that apply to you in your country of purchase, including applicable rights under the Australian Consumer Law.
16. Changes to These Terms
We may update these Terms when necessary.
The latest version and its updated date will be published on our website.
Changes will apply to future use and purchases as permitted by law.
17. Contact
Questions about these Terms?