3. TERMS OF SERVICE
Last updated: 17 August 2026
Welcome to ELARONNE.
These Terms of Service govern your use of our online store and purchases made through ELARONNE.
By accessing our website or placing an order, you agree to these Terms.
1. About ELARONNE
ELARONNE is operated by:
Daniël Sander van Dijk
Trading as: ELARONNE
Oostersingel 76C
8921 GB Leeuwarden
Friesland
The Netherlands
KVK number: 42090279
VAT ID: NL005487788B53
Email: info@elaronne.com
Phone: +31 6 26 61 18 22
2. Online store
You may use our website only for lawful purposes.
You must not use the website in a way that:
- violates applicable law
- infringes another person's rights
- attempts unauthorised access to our systems
- introduces malicious software or code
- interferes with the proper operation of our website
- involves fraudulent or abusive activity
3. Products
We make reasonable efforts to present our products, photographs, descriptions, colours, sizing and other information accurately.
However, colours and appearance may vary slightly depending on your screen, device or display settings.
Product availability may change.
4. Sizing
Where available, sizing information is provided to help you select an appropriate size.
We recommend reviewing the relevant size information before placing your order.
5. Prices
Prices displayed for our Australian market are shown in Australian dollars (AUD) unless otherwise indicated.
Prices, promotions and offers may change from time to time.
Any discount or promotional offer is subject to the conditions presented with that offer.
A price change will not retrospectively affect an order that we have already accepted.
6. Orders
After submitting an order, you will receive confirmation electronically.
We may refuse or cancel an order where reasonably necessary, including where:
- incorrect product or pricing information has been displayed
- an item is unavailable
- payment cannot be authorised
- we reasonably suspect fraudulent activity
- fulfilment cannot reasonably be completed
- incorrect delivery information prevents fulfilment
If we cancel an order after payment has been collected, the relevant amount will be refunded.
7. Payment
Payment is processed through the secure payment methods made available during checkout.
Payment processing services may be provided by Shopify and other third-party payment providers.
8. Shipping and fulfilment
ELARONNE works with international suppliers and fulfilment partners.
Products may be shipped directly from our fulfilment partners, including partners located outside Australia.
For further information regarding processing, delivery and tracking, please review our Shipping Policy.
9. Returns and refunds
Returns and refunds are governed by our Refund & Return Policy.
Our voluntary 30-Day Money-Back Guarantee is provided in addition to any mandatory legal consumer rights that apply to your purchase.
10. Australian Consumer Law
Where we sell products directly to consumers in Australia, the Australian Consumer Law may apply.
Nothing in these Terms is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot legally be excluded.
11. Promotions
From time to time ELARONNE may offer sales, bundle discounts, promotional discounts or other special offers.
The terms of an offer will be displayed with the promotion.
Promotions may be changed or withdrawn for future purchases, but this does not affect orders already accepted under a valid promotion.
12. Accuracy of information
We take reasonable steps to maintain accurate information on our website.
Occasionally, information may contain typographical errors, inaccuracies or omissions.
Where we identify a material error affecting an order, we will contact you where reasonably possible and provide appropriate options.
13. Intellectual property
Unless otherwise stated, ELARONNE's:
- name
- branding
- logos
- written content
- original graphics
- website materials
are owned by or licensed to ELARONNE.
They may not be reproduced or commercially exploited without permission, except as allowed by law.
14. Third-party services
Our online store is powered by Shopify and may use third-party services for payments, analytics, fulfilment, delivery and other operational functions.
Use of certain third-party services may also be subject to the relevant provider's terms.
15. Personal information
Personal information is handled in accordance with our Privacy Policy.
Our Privacy Policy is available through our website.
16. Limitation of liability
To the maximum extent permitted by law, ELARONNE is not responsible for losses that arise solely from circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability, consumer guarantees or other rights where doing so would be unlawful.
17. Governing law
These Terms are governed by the laws applicable to ELARONNE as a business established in the Netherlands.
However, this does not remove any mandatory consumer protection that applies to a customer in their country of purchase, including rights Australian consumers may have under the Australian Consumer Law.
18. Changes to these Terms
We may update these Terms from time to time.
The latest version will be published on our website with the relevant updated date.
19. Contact
Questions about these Terms can be sent to:
ELARONNE
Daniël Sander van Dijk
Oostersingel 76C
8921 GB Leeuwarden
Friesland
The Netherlands
Email: info@elaronne.com
Phone: +31 6 26 61 18 22
KVK: 42090279
VAT ID: NL005487788B53